KYC (Know Your Customer) Policy

Yeni.Bet – operated by Coldmind Solutions LTD 1. Purpose This KYC Policy outlines our procedures for verifying the identity of customers and ensuring compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. Yeni.Bet is committed to maintaining a secure and transparent gaming environment. 2. When KYC is Required Yeni.Bet may request KYC verification in the following cases: First withdrawal request Cumulative deposits exceeding a threshold amount Suspicious or irregular activity Multiple accounts or mismatched personal information Use of certain payment methods (e.g., credit cards, bank transfers) 3. Required Documents To verify a customer’s identity, the following documents may be requested: Proof of Identity: A government-issued photo ID (passport, national ID, or driver’s license) Proof of Address: A recent utility bill, bank statement, or government correspondence (dated within the last 3 months) Proof of Payment: Screenshot, bank statement, or card copy showing ownership of the payment method used All documents must be clear, readable, and valid. Falsified or altered documents will result in account suspension. 4. Verification Process KYC checks are typically completed within 24–72 hours. Customers will be notified via email or in-account message if additional documentation is needed. During the verification process, some account features (e.g., withdrawals) may be restricted. 5. Data Protection All personal information and documents provided are stored securely and handled in accordance with applicable data protection regulations. We never share your data with third parties except as required by law. 6. Refusal or Failure to Comply Failure to complete the KYC process may result in: Delayed or cancelled withdrawals Temporary or permanent account suspension Reporting to relevant financial or regulatory authorities 7. Updates and Policy Review Yeni.Bet reserves the right to update this KYC Policy at any time. Continued use of the platform implies acceptance of the updated policy. 8. Contact For KYC support, please contact: [email protected] (placeholder)